Returns must be pre-authorized by Concrete Kangaroo.
All returns must be postmarked no later than 30 days after receiving the product. Customer will pay all return freight/shipping charges, even when shipping to the customer is FREE at the time of order.
Please include a copy of the packing list with all returns.
There will be no returns on pre-owned, demoed products or special order items.
Original shipping and handling charges are nonrefundable.
Return shipping address:
111 Gordon Road
Falls Church, VA 22046