Returns must be pre-authorized by Concrete Kangaroo.

All returns must be postmarked no later than 30 days after receiving the product. Customer will pay all return freight/shipping charges, even  when shipping to the customer is FREE at the time of order.

Please include a copy of the packing list with all returns.

There will be no returns on pre-owned, demoed products or special order items.

Original shipping and handling charges are nonrefundable.

Return shipping address:

111 Gordon Road

Suite: CK

Falls Church, VA 22046